Frequently Asked
Questions
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Where do I drop off my
storage?
You don't drop it off -- we pick it
up. We pick up your storage from the front of your dorm. You
schedule a
specific time to meet us between May 15-21 and we will be
there to take your storage away.
How is my storage
returned?
For Basic
Storage, your storage will be waiting for
you in your dorm lobby when you return to school. It doesn't
get more convenient!
When do I get my four free boxes and
tape?
Box distribution begins May
1st. Pick up your boxes at the on-campus Mailboxes Etc.
What size are the
boxes?
Each box measures 20"x20"x20'. We
have found this to be adequate storage space for the majority of students.
Our boxes
are large
enough to hold most student items like books, bedding,
clothes, small appliances and electronic equipment. They are not designed
to hold furniture such as tables and sofas.
What if I need additional storage
space?
You may always add to your space.
Extra Basic Storage is priced at $75/box.
This rates
applies for our standard boxes. Extra storage space is charged at a
pro-rated basis. Larger boxes will cost more, smaller boxes will cost
less.
Why should I reserve my space
early?
The UPS Store offers deep discounts
for early Basic Storage reservations. Your
reservation helps us
estimate our space and labor requirements. This helps us
provide
a more efficient service, so we pass our savings on to you! Payment is
due upon reservation, but remember, reserving early involves no risk.
You will
receive a full refund if you ever decide not to store
with us.
Thank you for your
business!
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"Hello, UPS
Store? I have a frequently asked question."
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Last Day To Store
is Thursday, May 11
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How are Short Term and Long Term
Storage different from Basic Storage?
The vast majority
of our storage customers use Basic Storage . This is the perfect service
for underclassmen returning to school for
the fall semester and living
on main campus. Short term storage is for students returning before August
31. Long term storage is for
students returning after August 31
(the first day of classes is Sept. 2nd). All three services have the same pick-up dates
between May 15-21. However, delivery of Long Term and Short Term
storage is arranged on a case-by-case basis. Off-campus delivery charges
may apply.
Do I need to get the full package of
four boxes?
Yes. It is the minimum storage
amount we offer with Basic Storage. Our experience shows that the basic
package is what most
students need for summer storage. Of course, you
may always "buddy-up" with a friend.
When will The UPS
Store be picking up storage?
We will pick up your storage between
May 15 and May 21. You will schedule an appointment for us to meet you in
front of your residence hall. Our pick-up schedule is incredibly
flexible. We know how hectic finals week can be, so we offer pick-ups
every fifteen to thirty minutes. South Hill Residences will only be picked
up between 7AM and 9AM due to accessibility restrictions.
What if I will be living off-campus
next semester?
Basic Storage is still an excellent
option for you, but you will incur off-campus delivery charges.
We will work with you to make your
storage delivery simple and
convenient. You must tell us of your intent for off-campus delivery before
you store with us.
I only need to store my stuff for a
few weeks or a month. What should I do?
Short Term Storage is ideal for you!
You must tell us that you want Short Term Storage before you give us your
items because we sort
short-term boxes separately from all other
storage. You will not have access to your items before August 31 unless
you specifically
inform us before your pick-up that you want Short Term
Storage.
I need to store my belongings for a
long time. What should I do?
Long Term Storage is the answer
for you. We will store your belongings for the entire summer, then we will
hold them for any
additional length of time that you
desire.
When will storage be
returned?
Basic storage will be delivered to your dorm lobby on August 31. We will make arrangements with Short Term and
Long Term Storage customers to deliver boxes to a place and time designated by
you. Off-campus delivery charges may
apply.
May I insure my
storage?
Yes. The first $100 of value is
free. After that, insurance costs $2.00 per $100 of value. There is
no required minimum insurance.
May I store other
items?
We accept many types of unboxed
storage. Refrigerators, bikes, trunks, rugs, futons, etc. are all easily
stored. Ask us for a very
reasonable price quote for unusual
items.
Have an infrequently asked
question? Email us or call (301)
314-9982.